Table of Content
We fully appreciate the importance of keeping in touch with friends and family, so our door is always open to them. People's views were being sought about the quality of the service provided. We saw that the management team acted upon any issues to make sure that people remained happy with the service they received. People’s weight was monitored so any issues could be addressed and food was nutritious.
All staff participated in planned fire drills which were scenario based and included questions designed to test staff knowledge. EAC sees itself, and this website, as one source of ‘housing options’ information and advice for older people and their families. But there are many other organisations providing valuable services, both locally and nationally. Also known as Care & Repair agencies, are local non-profit organisations set up to help older people think about, plan, finance and organise work on their homes. These services tackle smaller repair jobs, including installing safety & security devices.
Real Life Options - 58 Ormesby Road
People made comments such as "I feel I am pretty well looked after here." One person said "I would rather be here than not coping at home." We were told that the food is good and plentiful. All new staff participated in a robust induction process which included training and shadowing more experienced staff. Staff training, supervision and appraisals were up to date for all staff. This showed the registered provider supported staff to remain competent in their roles. Potential candidates were invited to attend two taster days at the service to determine their suitability.
The registered provider regularly monitored staffing levels and dependency tools were completed each month. This showed there were sufficient staff on duty to provide safe care and support to people. All of this means that on a whole and as an organisation, Elizabeth House Care Home is knowledgeable and passionate about the services we are able to provide. Whether it’s dementia assessment, respite services or respite care, elderly care of all kinds or anything in between, we pride ourselves on being a leading UK nursing home in Middlesbrough. Elizabeth House Care Home is owned and operated by a local family with many years of healthcare experience and offers care to suit a wide variety of individual needs. Up to date health and safety certificates were in place to show the service was safe to deliver provide care and support to people.
Other Care Providers Nearby
There was no evidence or information from our inspection or on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection. We attempted to carry out an unannounced inspection on 12 February 2018. We were unable to enter the premises due to an outbreak of an infectious illness.
Housing-with-care developments run by housing associations and local authorities tend to be called ‘extra care’ or ‘independent living’ schemes, and explicitly seek to accommodate people who need daily help. Both ownership and rental options are commonly available, as well as alternative ways of paying for the services on offer – including part deferring payment until a property is sold. Our infection prevention and control inspections look at how well people using a service are kept safe from the spread of infections.
Services
CQC regulates both the premises and the care provided, and both were looked at during this inspection. Elizabeth House is a large, purpose built detached building set within its own grounds. This site offers providers of services, accommodation and related advice a free opportunity to advertise what you do. The site’s 4 million visitors a year comprise roughly 45% older people, 45% younger family and relatives, and 10% professionals who work with older people. Roseleigh is a residential care home, which can accommodate up to 50 people. The service provides care for older people, people with mental health needs and people with dementia.
People had access to a wide range of activities and leisure opportunities and were encouraged to maintain personal relationships. Click the title bar on any of the report introductions below to read the full entry. Internet areas for residents to use as they please to help keep in touch with loved ones, friends and family or simply browse the web.
At this inspection we found that improvements had been made and records were now being completed more comprehensively. We found that care plans had been amended to include more person centred information, although it was acknowledged that there was further work to do. We saw that charts that detailed people's food/fluid and repositioning in bed has been appropriately completed.
We returned to carry out a comprehensive inspection on 14 March 2018 which was unannounced. This meant the provider; staff and people using the service did not know we would be visiting. We returned for a second day of inspection on 15 March 2018 which was announced. Full care assessments with tailored, individual care plans created for each resident, including dementia care.
Dementia care assessments as standard, with two secure gardens at the front and rear of the premises for sensory relaxation. 34 extremely spacious, en-suite single bedrooms, each featuring a wall-mounted plasma television with Freeview system.
If you are the provider and would like to do this, please click the "Do you run this home" button under the Description tab. See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England. During the inspection we spent time observing the interactions with staff and people who used the service. We spoke with eight people who lived at Elizabeth House and six relatives. We also spoke with the deputy manager and a number of staff of different grades and roles.
Ratings are provided by Care Quality Commission and reflects the most recent report for this care home, which was published on 20 June 2018. For more details - staff are happy to answer any of your questions about care. The Home Services Directory on this website provides an opportunity to promote your services. Entries are completely free, and we’re happy to work with you to ensure your service are presented in a way you’re happy with. Our HousingCare PLUS and PREMIUM subscription services offer additional branding, links to your own site, ‘vacancy / availability ads’ and much more.
No comments:
Post a Comment